Uber Is Planning on Audio-recording Trips for Safety

Uber is reportedly planning on audio recording trips in club to improve the safety of both riders and drivers on its platform. The report comes from the Washington Post, which claims that information technology got access to Uber's internal communications regarding the planned characteristic.

The company is planning on testing the feature in some Latin American cities starting adjacent month, wherein it will permit users to opt-in to audio recording on a item trip, or on all their trips from within the Prophylactic Toolkit. The company will reportedly as well requite a blanket alert to all users in locations where the feature is available that their trips may exist recorded. However, riders and drivers volition not be able to heed to the recordings themselves.

Instead, the company volition employ this audio in instance a passenger or a driver reports an incident during their trip, in order to amend understand what happened during the duration of the trip and have further action based on auditory evidence. An Uber executive said in an email that was obtained by the Washington Mail that "when the trip ends, the user volition be asked if everything is okay and be able to report a rubber incident and submit the audio recording to Uber with a few taps".Further, the executive added that "The encrypted audio file [will be] sent to Uber'south customer back up agents who will employ information technology to meliorate sympathise an incident and take the appropriate activity."

The email also mentions that while the visitor hopes to examination the feature out in the U.s. shortly, the country has different laws around audio recordings across states, which complicates matters for Uber. However, the company still hopes to figure out a fashion to ringlet the feature out nationwide.